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University of Mississippi cuts Jira Service Management licensing costs 50% with Academic pricing

The University of Mississippi was licensing Jira Service Management on the commercial tier. As a university, it qualified for Atlassian's Academic tier. Sketch confirmed its eligibility and moved it to the right program, cutting licensing costs by 50%.
case study setup
Situation

Commercial pricing for an academic institution

Atlassian offers Academic pricing for qualifying institutions. The University of Mississippi qualified, but its Jira Service Management subscription was on the commercial tier. This created two problems:

 

  1. The university was paying twice what it needed to for the same product.

     

  2. Every agent it added came on at the commercial rate.

Challenge

Getting to the right pricing without disrupting teams

case study challenge

The university needed to achieve three things:

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1. Confirm its eligibility for Atlassian's Academic tier.

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2. Move its Jira Service Management subscription to Academic pricing.

 
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3. Keep every team working through the change, with the same service desk and the same data.

 

Enter Sketch

Solution

A licensing review and a move to the Academic tier

case study solution

Sketch reviewed the university's Jira Service Management licensing, identified that it was on the wrong pricing program, and handled the move to the Academic tier.

Licensing review

Sketch looked at what the university owned and how it was priced, and found commercial rates where Academic pricing applied.

Eligibility confirmation

Sketch confirmed the university qualified for Atlassian's Academic tier.

Move to Academic pricing

Sketch prepared the new quote and moved the university's Jira Service Management subscription to the Academic tier.
case study results
Results

The same service desk at half the licensing cost

50% lower licensing costs

Moving from the commercial tier to the Academic tier cut the university's Jira Service Management licensing costs by 50%. The savings recur at every renewal.

CLIENT FEEDBACK

“This looks perfect. Thanks for going above and beyond what was necessary!”

Manager of Web Design Services and Network Administrator

University of Mississippi