Situation
Unstructured workflows allowed unprioritized ideas to flow into Jira and trigger work. This created two problems:
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Teams started building before understanding customer need.
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Dependencies across teams remained invisible until work was already underway.
The organization needed a partner to consolidate intake, establish product management discipline, and create visibility into its product roadmaps.
The organization needed to achieve four things:
1. Establish a standardized intake process across product teams.
2. Build product management discipline and accountability.
3. Create visibility into product roadmaps so teams could identify cross-team dependencies and align priorities.
4. Replace multiple systems with a single source of truth for intake, assessment, and prioritization.
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Sketch partnered with the enterprise to establish product management discipline across the respective teams. The engagement covered consulting, workflow design, tool configuration, and hands-on training.
Intake and prioritization consulting
Sketch consulted on intake and prioritization processes to define what product management discipline should look like for the organization. This gave the team a clear framework for evaluating incoming requests before committing resources.
Standardized product discovery workflow
Sketch designed a standardized workflow that separated idea capture from resource commitment, creating space for assessment before work began. This product discovery template gave teams a repeatable process they could apply consistently across all product areas.
Jira Product Discovery configuration
Sketch configured Jira Product Discovery as the single source of truth for intake, evaluation, and roadmap visibility. With all ideas flowing through one product discovery tool, the organization gained the roadmap views it needed to identify cross-team dependencies and align priorities.
Tailored, workshop-style product team training
Sketch conducted workshop-style training with each product team to ensure they understood how to use Jira Product Discovery and could set it up most efficiently for their specific needs.
Want to see Jira Product Discovery in action?
Sketch is an Atlassian Solutions Partner and Training Partner. If you're looking for a product discovery tool to help you build better, our Atlassian consultants can walk you through a free demo.