
Rewards program introduces seamless experience for their partners' customers

One of the world's largest payment-processing corporations reengaged with Sketch to leverage recent experience related to their rewards system. The client needed to create a single standalone site to serve multiple merchant programs. This site would also allow cardholders to view recent transactions and apply earned rewards points. They wanted to ensure the cardholder would also be able to set preferences on applying rewards to upcoming purchases.
Labor-intensive integrations

With a growing number of merchant
partners, our client wanted a new
solution able to offer a low-touch
integration between their merchant
partners and our client’s own
rewards platform. Current solutions
required a lot of heavy lifting on the
merchant’s part and could take a
long time to implement.
Partner program app development
Sketch also had to consider some initial challenges:
- Allowing a merchant’s single sign-on (SSO) mechanism to be used for authenticating and authorizing users for the rewards management site
- Providing white-labeling features to balance the merchant’s need to maintain user experience with our client’s need to provide cardholders with a consistent interaction with their rewards system
- Allowing users to register their merchant-branded cards and enroll in the rewards system

Enter Sketch
Custom software development of multi-tennant application

Sketch created a new multi-tenant application from the ground up using Java, Spring Boot, React, Typescript, Nx.js, and Cypress. The custom software incorporates our client’s security frameworks and best practices, including fully automated tests and deployments, while also adhering to accessibility standards.

All of the features implemented in the solution were done with multi-tenancy in mind. Each merchant integration includes single-sign-on capabilities, highly customizable white-labeling options, feature customization, and strict authorization controls to ensure privacy of merchant and cardholder data.

Winning market share with value-added services
Easy app onboarding
After implementing the solution, our client can now offer its merchant partners seamless integration with its rewards platform. Onboarding to the application requires little effort from our client or its partners.
Feature-rich app development
The partners can enjoy a feature-rich solution that is fully customizable to their branding and program needs. Our client can now offer their services to more merchants, more quickly and consistently.
Scalable software
By centralizing the implementation within their own systems, our client can easily scale the solution to any number of merchants, upgrade the platform to offer more features in the future, and have peace of mind that the security aspects and data protection are internally controlled.
Build a competitive advantage
This client has gone on to dominate the global contest for market share in recent years, largely thanks to technological superiority and the strength of its value-added services.
CLIENT FEEDBACK
“Sketch’s deep expertise in the current software development tech stack accelerated a key consumer experience product for our customers!”
VP of software development
Finance enterprise