A government contractor came to Sketch because they were having some problems in three key areas:
The primary mission was to help this client build the operational model, individual skills, and delivery practices necessary to become a more predictable software delivery program. We identified the relative lack of perceived purpose within the team as a primary driver of poor predictability and, ultimately, low customer satisfaction.
From there, the following working hypothesis guided the initial consultation:
Given a dynamic network of high-performing teams,
When the delivery teams are aligned on the product vision & roadmap,
Then [this client] will consistently deliver high-quality, valuable solutions.
After the initial assessment, Sketch employed a broad array of strategies and services to help this client evolve its software delivery practices:
In only one quarter, the client achieved average improvements of 10-20% in each of the following categories:
Making the delivery process more effective produced measurable outcomes in further categories, including speed to market and product quality.
In the course of this engagement, the team identified 15 near-term objectives, 5 core capabilities, and 9 critical program risks. All of the above were addressed successfully before the expected delivery date.
"This team can finally assign quantifiable metrics to capacity, engineering quality, and innovation. Between better progress tracking and implementing the Weighted
Shortest Job First (WSJF) prioritization method, feature delivery is faster than ever."
We hope these are the kinds of outcomes you were looking for. If you want to learn more about the work that went into this project, we're happy to answer your questions.
Better yet, let's talk about whichever project you were mulling over that brought you here. We love to talk shop, and the first few conversations are always free.