
Utilities company optimizes software delivery by tracking key metrics

An Electric Power Company wanted to introduce more agility to their software delivery methodologies. They enlisted the software consultants at Sketch for help developing new habits that would lead to measurable process improvements.
Need for agile software development

The company recognized the need for leadership changes, especially to help their teams focus on their stakeholders. They knew believed such focus would result in the delivery of better products and services, as well as smoother internal processes. They partnered with Sketch to conduct an assessment that would determine the appetite for Lean, Agile, and design thinking methodologies across their teams.
Agile software delivery consulting goals
The client also wanted to establish the following:
- Business objectives and key results (OKRs)
- Integrated metrics plan
- Defined rollout strategy
- Formal leadership backlog
- Leadership coaching
- Organizational design support
- Engagement oversight
Become more agile and develop software fast
Enter Sketch
Agile training

Sketch facilitated a one-day working session with the company’s leadership. Software consultants from Sketch observed teams during their ceremonies and day-to-day work. This observation resulted in a better understanding of the status quo and of the desire to become a more agile organization.

Software delivery assessment and customized consulting services
We also conducted a comprehensive assessment for the organization, which yielded recommendations for supporting leaders and teams. Capturing qualitative feedback at this stage helped teams identify areas of strength and opportunities to improve stakeholder satisfaction.

Faster software delivery
Working with leadership and teams in different phases helped improve all of the following:
Continued work
The client enlisted Sketch for ongoing guidance to prevent backsliding and find additional opportunities for continuous improvement.