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National brand cuts licensing costs 21.7% by consolidating into Jira

A national restaurant brand was paying to license and maintain legacy applications that duplicated functionality its teams already had in Jira. The portfolio had become a cost drag and an operational liability. Sketch inventoried the portfolio, built a rationalization roadmap, and helped the brand retire redundant systems, cutting annual licensing costs by 21.7%.
case study setup
Situation

Overlapping applications and legacy maintenance overhead

Each legacy system carried its own license and its own maintenance burden. This created two problems:

 

  • The brand paid for the same functionality in more than one tool.

     

  • Maintaining legacy systems took time away from higher-value work.

Its teams already did much of their daily work in Jira. The brand needed a partner to find what could be consolidated there and what could be retired.

Challenge

Reducing spend without disrupting teams

case study challenge

The organization needed to achieve four things:

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1. Build a complete inventory of the application portfolio and its costs.

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2. Identify functionality duplicated across tools, including in Jira.

 
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3. Capture savings quickly through license consolidation.

 
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4. Retire redundant systems without disrupting the teams that relied on them.

 

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Enter Sketch

Solution

An application inventory and a rationalization roadmap

case study solution

Sketch partnered with the brand to rationalize its application portfolio and consolidate duplicate functionality into Jira. The engagement covered inventory, roadmap planning, license consolidation, Jira configuration, and training.

Complete application inventory

Sketch cataloged the brand’s work management applications, documenting cost and overlap with existing tools. This gave leadership a full view of what the brand owned and what it spent.

Rationalization roadmap

Sketch used the inventory to build a prioritized roadmap. Each application was marked to keep, consolidate into Jira, or retire.

Quick-win license consolidation

Sketch identified license consolidation opportunities the brand could act on right away, so savings began before the full roadmap was complete.

Jira configuration for business continuity

Sketch worked with the brand's Jira admins to configure Jira to pick up the functionality being retired in the legacy tool. When the legacy tool was decommissioned, that work continued in Jira without interruption.

Jira training

Sketch trained end users on the new Jira configuration. Because teams already worked in Jira, adoption was straightforward.
case study results
Results

Lower licensing costs and a leaner application portfolio

21.7% reduction in annual licensing costs

Retiring redundant tools and consolidating licenses cut annual licensing costs by 21.7%. The savings recur every year.

CLIENT FEEDBACK

“Sketch didn't hand us a recommendation and walk away. They built the roadmap, configured Jira with our team, and trained our people so the transition was seamless.”

Sr. Director IT PMO

National Restaurant Brand